Disciplined Listening Under Stress
Business leaders are tasked with moving people from resistance to commitment every day. Success in their roles often means persuading board members, executives, employees, business partners and customers to commit to executing their visions for the organization. Those who simultaneously increase their abilities to observe for strategic intelligence and influence their counterparts' decision-making processes will experience advantages during all of their interactions. Michael Reddington, CFI created the Disciplined Listening Method to teach leaders to use the truth to their advantage with the application of strategic, ethical persuasion skills. The Disciplined Listening Method integrates current business communication research and best practices with the key components of four non-confrontational interview and interrogation techniques. At the conclusion of this session all attending members will possess new skills, perspectives and techniques including how to: Generate new opportunities by leveraging their perceived weaknesses; Increase their influence by applying the favored persuasion techniques of Certified Forensic Interviewers; Identify their counterparts' true feelings and motivations by recognizing verbal and non-verbal indications of comfort and discomfort; Obtain more truthful information and make better decisions by enhancing their questioning techniques; Decrease resistance, limit missed opportunities and increase commitments to action by evolving the structure of their conversations with the Disciplined Listening Method. Participants who attend this program will walk away with enhanced communication skills they can immediately apply in their businesses and personal lives. They will leave with a new understanding of how to maximize their approaches to their critical conversations, a level of contextual awareness that allows them to identify verbal and non-verbal clues they have previously overlooked, the ingenuity to influence their counterparts, and the power that comes with the truth they obtain with superior questioning skills.
Michael Reddington, CFI, President at InQuasive Inc.
Michael Reddington is an executive resource, Certified Forensic Interviewer and the President of InQuasive, Inc. He has facilitated over 1,500 programs and educated over 15,000 participants from over 50 countries. Michael is a veteran of over 50 CEO level engagements, hosted in 12 countries. Michael integrates his interrogation expertise and business experience to apply his perspectives to the issues Vistage members encounter every day. With Michael it’s never a presentation, seminar or advisory session, it’s always an experience.